Let Data Guide Your Decisions
Let Data Guide Your Decisions
General
Sure, it’s always useful to see where your potential clients are on a map, but sometimes you must combine that picture with something else, like, driving distances. The following example is from the auto industry but can easily be adapted…
Most of us have been there. The scenario may be different, but it goes something like this: you get your oil changed, and after you pay, the staff member tells you that you would be receiving a customer survey and…
Experienced supervisors, generally speaking, do a good job scheduling their staff to meet demand. They are good at predicting when they need more or fewer staff. Many, unfortunately, may be tempted to overstaff to meet all demand at all time.…
Your IT staff possess the data that are the key to your operational success. I have always believed that canned reports can only take you so far, and that you need raw data to have the flexibility to analyze your…
Excel pivot tables are incredibly powerful. They are simple and easy to learn, as long as you are working with clean data. Every tutorial, for understandable reasons, uses simple tables. Sometimes you have to create the table, and other times…
It is said that a picture is worth a thousand words. Years ago, I was lucky enough to attend a seminar on data visualization. In that talk, we were introduced to the work of Charles Joseph Minard, a French civil…
If you are trying to use data for decision making, the first thing you should do is establish their trustworthiness. Many managers feel that if the numbers come out of a computer, then they must be good. Well, in some…