Let Data Guide Your Decisions
Let Data Guide Your Decisions
Sure, it’s always useful to see where your potential clients are on a map, but sometimes you must combine that picture with something else, like, driving distances. The following example is from the auto industry but can easily be adapted…
I have posted before about hospital flex budget reports. In this article, I will explore its elements and how to interpret it. Below is a self-explanatory picture that shows the important components of a typical flex budget report. What does…
Hospitals, like most businesses, have budgets. While they all track their performance closely against that budget at the organizational level, many fail to do so with the same rigor at the cost center level, mainly due to lack of dependable…
All well run businesses use data to drive their decisions. The higher the stakes, the more accuracy they demand from their data. Hospitals are businesses, even not-for-profit ones, and should conduct their operations like any other business. The area where…
Most of us have been there. The scenario may be different, but it goes something like this: you get your oil changed, and after you pay, the staff member tells you that you would be receiving a customer survey and…
Many of us who have worked in hospitals have been there; you are in a meeting with Finance, and their handouts have what is supposed to be Radiology volumes, but they are different from what Radiology’s internal reports show. So,…
In a previous blog, I showed how you can look at a year’s worth of data to look at the average utilization of an MRI machine. The average number of minutes of “patients-on-table” was 550 /day, and the average number…
Experienced supervisors, generally speaking, do a good job scheduling their staff to meet demand. They are good at predicting when they need more or fewer staff. Many, unfortunately, may be tempted to overstaff to meet all demand at all time.…
Your IT staff possess the data that are the key to your operational success. I have always believed that canned reports can only take you so far, and that you need raw data to have the flexibility to analyze your…